Shipping and delivery
Delivery across the UAE
MMC Gifts delivers corporate gifts and branded merchandise throughout the Emirates. Available delivery methods and charges are calculated at checkout from the delivery address and order value. Large, urgent or multi-location orders should be confirmed with our corporate gifting team before checkout.
Production time and delivery time
When planning a customized order, allow time for both preparation and transport. Product selection, artwork checks, approval and branding take place before dispatch. Customized orders require artwork approval before production.
The time needed depends on the selected products, quantities, branding method and order requirements. Share your required arrival date when requesting a quote, especially if your gifts are for an exhibition, launch or scheduled event. Ask our team to confirm the proposed production and delivery schedule for your specific order.
Delivery charges and address details
Enter the complete destination at checkout to see the available shipping options and charges for your order. If the destination or order needs special arrangements, contact us before completing checkout.
To help us plan the handover, provide:
- The recipient or company name and a contact telephone number.
- The emirate, area, street and building name or number.
- The office, unit or floor number, where applicable.
- Any reception, access or delivery-window instructions.
For a venue or exhibition delivery, include the event name and the receiving contact. Confirm any venue access requirements with the organizer and share them with our team in advance.
Bulk and multi-location orders
Large quantities, gift sets and deliveries to several locations may need a separate delivery plan. Send the destination list, quantities for each location, packaging requirements and target dates when you request a quote. Our team can review the arrangements before the order is confirmed.
Urgent and event orders
If you have a fixed deadline, contact us before ordering. Tell us when the gifts must arrive, the products and quantities you need, and whether artwork is ready. Availability and the work required will determine whether the requested schedule is possible; an urgent date should be confirmed with the team.
Preparing your files early can help avoid artwork-related delays. Follow our artwork guide and review the branding options for your chosen products.
Checking your delivery
When your order arrives, check the outer packaging and the items against your order details. If something appears damaged, missing or different from the confirmed order, keep the packaging and contact us with your order reference, a description and relevant photos so the team can review it. See our Refund and Returns Policy for the applicable terms.
Questions about an existing order?
Use Track Your Order or contact [email protected] with your order reference. For delivery changes or special instructions, speak to the team as early as possible so we can check what is feasible at the current stage.